Contacts and FAQs

  • HOW DO TRAVEL AGENTS GET PAID? WILL I BE CHARGED EXTRA OR WILL MY ACCOMMODATIONS HAVE AN EXTRA FEE?

We are paid by the properties; we do not charge a service fee.

  • WHY SHOULD I BOOK WITH YOU INSTEAD OF AN ONLINE BOOKING SITE, OR DIRECT WITH A RESORT?

With us, you get exceptional personal assistance before, during, and after your trip.

The best price, offers and conditions (you will not find a better deal anywhere else)

Budget is important and we strive to meet your requirements with high value within the budget you've set for it.

You also benefit from our extensive personal connections which carry a certain gravitas when needing anything addressed. We have an easier time getting you perks (like getting your room upgraded)—it's easier for us to get a "yes" because we work with them often.

  • WILL I PAY MORE FOR TRIP IF I BOOK THROUGH YOU THAN AN ONLINE BOOKING SITE?

On the contrary, you get the best deals because we have long experiences and deals with hotels that give us alright to get the best prices and reserve some rooms with a fixed rate.

 

In many cases, we can find discounts and other promotional offerings that are not offered to the general public.

  • WILL I PAY MORE FOR TRIP IF I BOOK THROUGH YOU THAN AN ONLINE BOOKING SITE?

On the contrary, you get the best deals because we have long experiences and deals with hotels that give us alright to get the best prices and reserve some rooms with a fixed rate.

 

In many cases, we can find discounts and other promotional offerings that are not offered to the general public.

  • WILL I PAY MORE FOR TRIP IF I BOOK THROUGH YOU THAN AN ONLINE BOOKING SITE?

Ideally you should set a budget and share it with us, so that we can give you a realistic, fun, and memorable itinerary for a price you are comfortable with.

  • Voucher information?

After every reservation you made, you will receive your voucher by email within seven days of the departure date.

 

What currency will the voucher be in?

We’ll issue vouchers in the same currency as your original payment.

 

When does the voucher expire?

The voucher is applicable for 12 months from the issue date.

  • Need to contact us?

If you need to speak to us directly, please call us on +1 424-254-1078 from within the USA, or +44 845 004 4782 from the UK, or email us at support@traveliones.com.